Description

Supervisor Skills for the Modern Manager

Wednesday, September 16 | In Person | $199

Strong supervisors are essential to building productive teams, improving employee performance, and reducing turnover. The UGA Small Business Development Center (SBDC) invites business owners, managers, and supervisory employees to strengthen the skills needed to lead effectively in today’s workplace.

This practical workshop explores a range of management and communication styles, along with strategies for navigating different personalities, improving workplace communication, and responding effectively to challenging situations.

Participants will gain insight into:

• Management and communication styles
• Social styles and situational awareness
• Time management and delegation
• Hiring and employee training
• Progressive discipline processes
• Improving employee performance and reducing turnover
• Delivering quality customer service
• Building and implementing a strong customer service program

Whether you are a business owner who supervises employees or a supervisor responsible for leading a team, this workshop will provide practical tools and strategies to help you become a more effective manager and create a stronger workplace.

Cost: $199
Format: In Person
Topic: Managing a Business

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